Privacy Policy

Welcome to Mavois ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and share your personal data when you access or use our services—such as creating an account, uploading or listening to voice-over stories, and interacting with the community (collectively, the "Services"). It applies to all visitors and users and governs how we handle your information.

By using our Services, you agree to this policy and our Terms of Service. If you do not agree with these practices, please do not use our Services.

Account Information

When you sign up using Google OAuth, we receive your name and email address. You may also provide additional profile information such as your professional details and bio.

User Content

Any stories, audio recordings, profiles, or other content you submit to the platform.

Automatically Collected Data

We gather technical and usage data, such as your IP address, browser type, device information, and interaction statistics (e.g., pages viewed, actions performed).

Cookies & Tracking

We use cookies and similar technologies for login sessions, user preferences, and analytics integration like Google Analytics.

We use the information we collect to:

• Authenticate and Manage Accounts: Ensuring only you can access your profile and content.
• Enable Platform Functionality: Power core features like story submission, playback, and discovery tools.
• Improve the User Experience: Understand how users interact with our site and optimize performance and content.
• Maintain Security: Detect and prevent abuse, fraud, or unauthorized access.
• Communications: Send you important updates about the Services and respond to your inquiries.

We use cookies and similar tracking technologies to deliver, secure, and enhance our Services. Cookies are small data files stored on your device and used for various purposes:

• Essential Cookies: Required for core features like login sessions and navigation.
• Analytics Cookies: Help us analyze site usage and improve platform performance (e.g., Google Analytics).

You can manage or disable cookies through your browser settings. Doing so may impact some site functionality. We'll also provide tools or settings as needed to let you opt out of non-essential tracking.

We leverage trusted third-party services to make our platform work and improve its features. These may process your data on our behalf:

• Google: We use Google for OAuth authentication and, when enabled, for analytics to track site usage.
• Other Services: We may integrate other third-party tools for hosting, performance monitoring, or functionality enhancements. These providers handle data according to their own privacy terms.

We never sell your personal data. We may share it only when required—such as for legal obligations, fraud detection, or business transfers like mergers or acquisitions.

We value your privacy and will never sell your personal information. We may only share personal data in limited situations:

• With Service Providers: We engage third-party providers (e.g., for hosting, authentication, analytics) to support our Services. These partners only process data as needed to deliver services and are contractually required to protect your data.
• For Legal or Security Reasons: We may disclose data if required by law (e.g., subpoenas), to respond to legal requests, or to protect against fraud, security threats, or misuse of the platform.
• During Business Transitions: In the event of a merger, acquisition, or sale of assets, personal data may be transferred—but will remain subject to privacy obligations.

We retain your information only as long as necessary to provide our Services or to comply with legal requirements:

• Account & User Content: We keep your profile and uploads for as long as your account is active. Upon deletion, your content is removed from public areas and may be archived for a limited period to comply with legal or operational obligations.
• Usage & Analytics Data: We retain automatically collected data (e.g., log files, usage metrics) for up to 12 months to enhance performance and detect abuse, unless applicable laws require otherwise.

We regularly review our retention practices and purge data that is no longer necessary. If you exercise your right to delete your data, we will take steps to remove it, except where retention is required by law.

We take reasonable steps to protect your personal information from unauthorized access, use, or loss. These include industry-standard security measures like encrypted connections (HTTPS), secure data storage, and access controls.

While we strive to maintain strong security safeguards, no method of data transmission or storage is completely foolproof. If you suspect any unauthorized activity on your account, please contact us immediately at support@mavois.com.

Our Services are intended for general audiences and not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

If you're a parent or guardian and believe your child under 13 has shared information with us, please contact us at support@mavois.com.

If applicable under your local law, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data.
• Correction: Ask us to update or correct inaccurate data.
• Deletion: Request deletion of your data, unless we must retain it for legal or operational purposes.
• Restriction or Objection: Limit or object to our processing.
• Opt-Out of Analytics: To opt out of Google Analytics tracking, you can use the official opt-out tool.
• Data Portability: Request a portable copy of your data, where applicable.

To exercise any of these rights, please contact us at support@mavois.com. We'll respond in accordance with applicable laws.

Our services may transfer, store, and process your personal data in countries outside your country of residence. These countries may have different data protection laws than those in your country.

When we transfer your personal data internationally, we ensure that appropriate safeguards are in place to protect your information, including:

• Adequacy Decisions: Transferring data to countries deemed by relevant authorities to provide an adequate level of data protection.
• Standard Contractual Clauses (SCCs): Implementing legally approved contractual agreements that ensure data protection standards are upheld.
• Other Safeguards: Utilizing other mechanisms as permitted by applicable data protection laws.

By using our services, you consent to the transfer of your personal data to countries outside your country of residence, in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, providing additional notice through our services.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@mavois.com
• General inquiries: info@mavois.com

We will respond to your inquiry as promptly as possible and in accordance with applicable data protection laws.